Frequently asked questions

What is the Louisiana Virtual Medical Alliance?


The Louisiana Virtual Medical Alliance (LVMA) is under the operation of Dr. Lacayo, Founder and CEO with Adam Terry, Co- Founder and Manager of Government Affairs. With unwavering commitment to improving healthcare access, and healthcare outcomes for individuals and families throughout the rural areas of our state through Telehealth Technology the LVMA was created.




What is the Louisiana Rural Health Association?


The Louisiana Rural Health Association (LRHA) recognizes that rural areas are unique and differ from urban areas in their geography, population mix and density, economics, lifestyle, values, and social organizations. Rural people and communities require programming and advocacy that responds to their unique characteristics and needs. Through discussion and exploration, the LRHA works to create a clear understanding of rural health care in Louisiana, its needs, and effective ways to meet these needs.




Who is the vendor for the telehealth hardware and software program?


AMD Global Telemedicine is the vendor that the Louisiana Virtual Medical Alliance has chosen to provide the hardware and software for the telemedicine program.




What is AMD?


AMD Global Telemedicine has been a pioneer of Telemedicine and an industry leader in telehealth solutions. AMD’s telehealth solutions include software platforms, integrated medical devices, and telemedicine bundled kits that empower healthcare providers to deliver the highest possible level of care to any patient, anywhere, regardless of the circumstances.




Is there any cost to the clinic for hardware?


The equipment is being provided to the participating sites through funding from USDA’s Distance Learning and Telemedicine Grant Program; therefore, the sites will not incur any up-front costs during the grant funding period.




Can you provide some more information about the financial impact of program on the clinic?


The sites will not incur any up-front costs during the grant funding period, all while increasing revenue for the clinics due to being able to bill for an increase of encounters.




What equipment will be provided to the clinic?


The participating RHCs will receive the following: • AMD Connect N Care Software Platform • AMD Connect Care set-up and training • LogitechC920 HD Pro webcam • All in one system with 24-inch touch screen monitor • USB connected chest piece with headphones • Camera system with otoscope, dermascope, and general imaging lens • 4.00 mm disposable specula • AMD-Agnes connect license stethoscope/medical video session doc modules




What equipment will be provided to the schools?


The participating schools will receive the following pieces of equipment: · All in one system with 24-inch touch screen monitor · USB connected chestpiece with headphones · Camera system with otoscope, dermascope, and general imaging lens · 4.00 mm disposable specula · AMD-Agnes connect license stethoscope/medical video session doc modules




What equipment will be provided to the Skilled Nursing Facilities (SNF)?


The participating SNF will receive the following pieces of equipment: · All in one system with 24-inch touch screen monitor · USB connected chestpiece with headphones · Camera system with otoscope, dermascope, and general imaging lens · 4.00 mm disposable specula · Vital Signs Monitor, Abdominal Ultrasound Probe, Dental Camera, Spirometer · 12-Lead Digital Wireless EKG · AMD-Agnes connect license stethoscope/medical video session doc modules




What are the major benefits of telehealth in our clinics?


Their aim is to help you bring technologically advanced and efficient healthcare services to your facility allowing the patients the ability to see a provider on site to receive care quicker. Also, increasing revenue via telehealth visits and increasing ease of routine health and wellness/ annual visits.




What are the major benefits of telehealth in our schools?


Their aim is to help you bring technologically advanced primary and behavioral healthcare services to your school allowing students to see a provider while at school. This not only reduces the stress levels of the student’s parent but also allows them to continue to work.




Can I utilize my telehealth equipment with existing patients?


Yes you absolutely can.




Can I bring specialty care through telehealth into my practice using this this hardware and software?


Yes you can




What are the major benefits of telehealth in SNF (Skilled Nursing Facilities)?


Their aim is to help you bring technologically advanced and efficient healthcare services to your facility allowing residents the ability to see a provider on site to receive care quicker which is shown to reduce hospital admissions. This program also has the ability to decrease ambulance service costs as well as reduce the number of accompanying personnel paid by your facility.




What is Southern EVALS goal for your clinic?


Our goal for your clinic through Southern EVALS is · To build strong relationships with key stakeholders in your community · Help to increase access to technologically advanced/efficient care · Help to increase revenue and maximize efficiency using the telehealth equipment.




What are the responsibilities of your Clinical Liaison?


The responsibilities of your Clinical Liaison include but not limited to. · Guidance through the initial setup of the program · Networking to surrounding schools and SNF (skilled nursing facilities) to build clientele within the provider clinics. · Troubleshooting with billing, etc.




What is AGNES Connect


AGNES Connect is a cloud-based telemedicine software that enables remote clinical healthcare providers to capture and share medical device data, exchange documents, stream medical images in real time, and participate in a live video conference all in a single web based platform.




How does AGNES Connect Work


AGNES Connect is operational in minutes - no need to configure back end services. The cloud-based platform aggregates clinical device diagnostics, vital signs data, encountere and livee video confreencing and then securely exchanges that information in real-time to the remote consulting physician.




How does AGNES Connect Interface?


Using a split-screen with the AMD Software, AGNES Connect is running to conduct the virtual visit all while documenting in currenet EHR. At the end of the visit, a PDF of visit overview is generated that is able to be uploaded into your current EHR system.




What are the provider benefits of AGNES Connect?


The provider can easily diagnose, treat, and prescribe from the convenience of their mobile device or PC remotely. Upon recieving notification of a new patienet case, the assigned clinician can log on using the Connect N' Care app or web based portal and review the SOAP notes, then proceed to do a quick video consult so they can "lay eyes" on the patient. At the end of the consult, the telehealth encounter can then be documented in the EHR using API's, HL7 or FHIR protocols




What are the patient benefits of AGNES Connect?


Using the Connect N' Care app, your patients can report their symptoms through our built ini evidence based guidelines and have a HIPPA compliant video visit or phone call with the provider. Your patients can utilize the built-in personal health record capabilities to manage their medications, be reminded to take medications and be alerted to adverse drug reactions.





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